TERMS AND CONDITIONS

Privacy & Safety

Protecting your privacy is of utmost importance to us at Soulful Scribbles. We are committed to safeguarding the personal information you provide. Please review our privacy policy below to understand how we collect, use and protect your data:

Information Collection:

We collect personal information, such as your name, contact details, and shipping address, when you place an order or create an account on our website.

Information Usage:

We use your personal information to process and fulfil your orders, communicate with you regarding your purchases and provide customer support. With your consent, we may also use your information to send you promotional offers, updates, or newsletters. You can opt out of these communications at any time.

Information Security:

We implement appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction. We use secure technology for data transmission and maintain physical and electronic safeguards to secure the information we collect.

Information Sharing:

We do not sell, trade, or rent your personal information to third parties for marketing purposes. We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing your orders. These partners are contractually obligated to keep your information confidential.

Data Retention:

We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.

By using our website and providing your personal information, you consent to the collection, use, and protection of your information as described in this privacy policy.

PLEASE NOTE:

All our policies are subject to change and we recommend reviewing it periodically to stay updated. If you have any questions or concerns, please contact our customer support team for assistance at scribblessoulful@gmail.com

Payment Methods

We provide two payment options:

1. Manual Payments (EFT) &

2. YOCO secure online payments.

Please note that if you choose the EFT option, you must send your Proof of Payment, with your order number as reference, to scribblessoulful@gmail.com within 3 business days from placing your order. If the proof of payment is not received within 3 business days, your order will be cancelled.